Course Progress & Attendance Monitoring Policy
Edward Business College complies with Standard 8 of the National Code of Practice for Providers of Education and Training to Overseas Students 2018. This policy outlines how the College monitors international students’ course progress and attendance to ensure successful course completion and visa compliance.
Edward Business College will:
- Systematically monitor student course progress and attendance
- Proactively identify and support students at risk of unsatisfactory progress
- Implement timely intervention strategies
- Report students who breach course progress requirements under Section 19 of the ESOS Act
- Ensure this policy is accessible to all staff and students
Course Progress Monitoring Procedures
Student course progress and attendance are monitored through the Student Management System (SMS), which records:
- Assessment outcomes
- Attendance records
- Unit and course completion data
A student will be deemed not to have achieved satisfactory course progress in a study period if they fail to successfully complete or demonstrate competency in 50% or more of the prescribed units within a ten (10) academic week study period.
Identification of Students at Risk
During each study period, Edward Business College reviews attendance and assessment outcomes to identify students who may be at risk of unsatisfactory progress.
- Students identified as at risk will be contacted and invited to meet with the Academic Manager or Student Support Officer.
- An Intervention Strategy may be implemented immediately, even within the current study period, to support the student’s progress.
At the end of each study period, students who fail to meet progress or attendance requirements will receive a Letter of Advice, confirming that an Intervention Strategy will commence at the start of the next study period.
Two Consecutive Study Periods of Unsatisfactory Progress
If a student fails to achieve satisfactory progress for two consecutive compulsory study periods, Edward Business College will issue a written notice of its intention to report the student to the Department of Home Affairs via PRISMS, subject to the student’s right to appeal.
Appeals Process
Before any reporting occurs, the student will be provided twenty (20) working days to lodge an appeal.
Students may appeal on the following grounds:
- Assessment results were recorded or calculated incorrectly
- Compassionate or compelling circumstances affected their progress
- The Intervention Strategy was not implemented properly
- Relevant College policies were not applied correctly
- The Course Progress Policy or related policies were not accessible
The appeal will be reviewed by a committee comprising the Chief Executive Officer and Academic Manager.
During the appeal process:
- The student must continue attending classes where required
- The student’s enrolment will be maintained until a final outcome is determined
Compassionate or Compelling Circumstances
Compassionate or compelling circumstances are situations beyond the student’s control that significantly impact their ability to progress. These may include:
- Serious illness or injury supported by medical evidence
- Bereavement of close family members with supporting documentation
- Major political upheaval or natural disaster requiring emergency travel
- Traumatic events such as accidents or being a victim of crime, supported by official reports
These examples align with guidance provided by the Department of Education.
If an appeal is successful:
- The student will receive continued support and counselling
- The matter will not be reported to the Department of Home Affairs
Reporting Students for Unsatisfactory Course Progress
A student will only be reported when all of the following conditions are met:
- The student has failed to achieve satisfactory progress in two consecutive study periods, or attendance has affected assessment completion
- An Intervention Strategy was implemented after the first period of unsatisfactory progress
- The student has not lodged an appeal, or the appeal was unsuccessful
Once reported via PRISMS, the Department of Home Affairs may take visa action. Students may also lodge a complaint with the Overseas Students Ombudsman if dissatisfied with the handling of their case.
Intervention Strategy
An Intervention Strategy is an individualised support plan developed in consultation with the student.
When required:
- A Letter of Advice is issued inviting the student to meet with the Academic Manager or Student Support Officer
- An Action Plan is developed, outlining intervention measures and timelines
- The plan is signed by both the student and the College, and placed on the student file
Examples of intervention measures include:
- Additional learning support or tutorials
- Counselling or referral to support services
- Study skills and attendance advice
- Course suitability guidance
- Reassessment or opportunities to demonstrate competency
- Catch-up classes
- Clear warnings regarding the consequences of continued unsatisfactory progress
Progress is monitored continuously after implementation.
Steps in Monitoring Course Progress
Edward Business College follows these steps:
- Students are informed of course progress and attendance requirements prior to enrolment and during orientation
- Trainers mark assessments and submit results
- Administration enters results and attendance into the SMS
- Ongoing monitoring by trainers and the Academic Manager
- Warning Letter 1 issued after first unsatisfactory study period
- Intervention Strategy implemented and documented
- Warning Letter 2 issued after second unsatisfactory study period, advising intention to report and right to appeal
- Appeal reviewed by CEO and Academic Manager
- Final outcome implemented and reported where required
Provider Details
Edward Business College
National Provider Number: 45818
ABN: 86 643 641 990
📍 Address: 1 Mona Street, Bankstown NSW 2200
📞 Phone: 1800 000 EBC (322)
✉️ Email: info@edwardbusinesscollege.edu.au
🌐 Website: edwardbusinesscollege.edu.au