BSB50420 Diploma of Leadership and Management
Develop the Skills to Lead Teams and Manage Business Operations
Course Overview
This qualification equips students with the skills required to take responsibility for workplace outcomes, lead teams, manage operational plans and communicate effectively within an organisation.
Students learn how to apply leadership strategies, support team development, manage risk, improve business performance and ensure workplace compliance. Training focuses on practical application in real or simulated workplace environments.
Entry Requirements
There are no formal entry requirements for this qualification; however, applicants should:
- Be 18 years or older
- Have completed Year 12 or equivalent (recommended)
- Possess basic computer and communication skills
- Have relevant work experience or access to a workplace environment (recommended)
- Undertake a Language, Literacy and Numeracy (LLN) assessment prior to enrolment
Delivery & Assessment Methods
Training is delivered through a combination of:
- Classroom or online learning sessions
- Case studies and workplace scenarios
- Written assessments and projects
- Presentations and role-play activities
- Trainer observation and portfolio tasks
Assessment methods reflect real workplace leadership responsibilities.
What You Will Learn
During this course, students develop competencies in:
Leadership & Team Management
- Leading and managing workplace relationships
- Supporting team effectiveness and performance
- Providing leadership across business functions
- Managing workplace diversity
Business Operations
- Developing operational plans
- Monitoring business performance
- Managing budgets and resources
- Implementing continuous improvement strategies
Communication & Compliance
- Communicating with influence and negotiation skills
- Managing risk in the workplace
- Ensuring compliance with organisational policies
Applying workplace health and safety practices
Career Outcomes
Graduates of this qualification may pursue roles such as:
- Team Leader
- Supervisor
- Office Manager
- Operations Coordinator
- Business Manager
This qualification is recognised across multiple industries including corporate, retail, healthcare, logistics and government sectors.
Pathways
After completing this qualification, students may progress to:
- BSB60420 Advanced Diploma of Leadership and Management
- Specialist diplomas in HR, project management or business
- Higher education studies in business or management
COURSE DETAILS
Qualification Code: BSB50420
RTO Code: 45818
Course Name: Diploma of Leadership and Management
Delivery Mode: Face-to-face classroom training, blended learning
Course Duration: 52 weeks
Location: Online/on campus
Domestic Students: Yes
Course Units
| Code | Title | Core/Electives |
|---|---|---|
| BSBCMM511 | Communicate with influence | Core |
| BSBCRT511 | Develop critical thinking in others | Core |
| BSBLDR523 | Lead and manage effective workplace relationships | Core |
| BSBOPS502 | Manage business operational plans | Core |
| BSBPEF502 | Develop and use emotional intelligence | Core |
| BSBTWK502 | Manage team effectiveness | Core |
| BSBCMM412 | Lead difficult conversations | Elective |
| BSBLDR522 | Manage people performance | Elective |
| BSBOPS504 | Manage business risk | Elective |
| BSBOPS505 | Manage organisational customer service | Elective |
| BSBTWK503 | Manage meetings | Elective |
| BSBXCM501 | Lead communication in the workplace | Elective |
Why Study With Us
Industry-experienced trainers
Practical training facilities and equipment
Small class sizes for personalised support
Real project-based learning
Career guidance and job preparation support
Industry connections & apprenticeship pathways
Take the Next Steps in Your Career!
Submit an enquiry today and our admissions team will contact you.